Business Resources

Message from the Mayor Gary W. Waters

"Leaders of our ESSENTIAL Pelham businesses,

The first comment I want to make is ALL of our businesses are ESSENTIAL. Some businesses are required by federal mandates to temporarily close or make operational changes, but they are still ESSENTIAL. Secondly, we are in the City of Pelham and in Shelby County, and we are not going to dictate to you how to run your business and when you should be closed to the public. You are quite capable of adhering to the federal mandates on your own.

Lastly, we are here to support you. I had the privilege to visit with several of our local businesses over the past couple of weeks and had phone conversations with dozens to check in and see how you are doing. I’m watching our businesses jump in to help others in the community where needed and reach out to each other as well. In order to help you, the city has chosen not to inundate you with more information; instead we have redeployed our library professionals to gather information and provide a resource to our businesses in the form of a hotline. You will be able to send email questions to the hotline beginning immediately by using the email address business@pelhamalabama.gov, and the team is committed to answering your questions within one business day. If we don’t know the answer, we will find the answer or connect you to the proper resource to help. On Friday, March 26th, at 8:00 AM, we will have the phone hotline up and running. That number will be 205-620-6454 and will be staffed from 8:00 AM to 5:00 PM Monday through Friday.

Thank you for all you do for this community. Please don’t hesitate to reach out to me or to our business hotline."

BUSINESS HOTLINE

The City has launched an email address and a Business Resources Hotline for businesses located within the City that are affected by the COVID-19 crisis.  The email address is business@pelhamalabama.gov and is active now. Our staff is committed to answering your questions within one business day. If we don’t know the answer, we will find the answer or connect you to the proper resource to help. At 8:00 am Friday, March 27th, the phone hotline will go live. The telephone number is 205-620-6454. The hotline will be staffed from 8:00 AM to 5:00 PM Monday through Friday.

The purpose of the hotline is for Pelham business owners to provide information to the City regarding issues they are facing related to COVID-19.  City staff will collect information, work to make connections to resource providers, and provide information to City officials.

Email: business@pelhamalabama.gov

Phone: 205-620-6454

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  1. EMPLOYEE ASSISTANCE
  2. SBA DISASTER LOANS
  3. TAX INFORMATION
  4. ADDITIONAL RESOURCES

EMPLOYEE ASSISTANCE

FAQ’s regarding COVID-19 and Unemployment insurance Benefits for employees and employers: Alabama Dept of Labor 

To apply for unemployment for employees affected by COVID-19:  Alabama Dept of Labor 

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IMPORTANT INFORMATION FOR BUSINESSES

Pelham Water Works is temporarily suspending collections and disconnects on delinquent accounts to ensure all customers have access to clean water during the pandemic of the Coronavirus disease (COVID-19), until further notice.

Alabama Power has indicated that customers impacted by COVID-19 will not be disconnected. https://www.alabamapower.com/

Spire has suspended disconnects and late fees until May 1st for residential and business customers.  https://www.spireenergy.com/coronavirus 

PROTECTING PUBLIC HEALTH

Shelby County is not under any additional requirements than those that have been in place since March 20th.  No additional classifications of businesses are being required to close at this time.

For guidance, planning, preparing, and responding the outbreak:  

Alabama Department of Public Health

Center for Disease Control

World Health Organization